Important information for all My Talentia Support portal users

Dear Customer,

As part of our security policy and in accordance with ANSSI recommendations, we are strengthening the security level of our users' passwords.

In this context, as of 21/03/2024, a new password policy will apply.

Your password must meet the following criteria:

• Must be at least 12 characters long
• Must include upper and lower case letters (a to z and A to Z)
• Must include a number (from 0 to 9)
• Must include a special character (!, @, #, %, etc.)Must not include the word "Zendesk
• Must not look like an e-mail address
• Must pass verification against compromised passwords

In addition, five attempts will be allowed before a temporary lockout of 10 minutes.

Please note that your current password will automatically expire on March 26, 2024 and you will be required to create a new password.

Yours faithfully

Talentia Support